Privacy Policy

Introduction

This Privacy Policy is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology Act, 2000.

Users are requested to carefully read and understand this Privacy Policy before using the Website. By accessing the Website, users agree to the collection and use of information in accordance with this Policy.

We reserve the right to modify, update or amend this Privacy Policy at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of those changes.

User Information

User information may include:

Name
Email address
Phone number
Residential address
Photograph
Transaction details
IP address and device information

We collect information during registration, browsing, purchases, support requests, surveys, contests and communication with customer support.

Cookies

Our Website may use cookies to improve user experience, remember preferences and analyze Website traffic. Users may disable cookies in their browser settings, however certain features of the Website may not function properly.

Use of Information

User information is used for:

Providing and improving services
Processing transactions
Customer support
Fraud prevention
Marketing and promotional communication
Website administration and security

Sharing of Information

We do not sell personal information. Information may be shared with:

Third-party service providers
Delivery partners
Payment gateway providers
Government or legal authorities when required by law

Security

We implement reasonable security measures to protect user information from unauthorized access, misuse or disclosure. However, no internet-based service is completely secure and we cannot guarantee absolute security.

Third Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

User Responsibilities

Provide accurate and updated information
Maintain confidentiality of account credentials
Use the Website in compliance with applicable laws

Delete Account Policy

Users have the right to request deletion of their account and personal data associated with the Website.

Upon receiving a valid deletion request:

User account access will be permanently disabled
Personal information may be deleted from our active database
Certain information may be retained for legal, tax, fraud prevention or regulatory compliance purposes

To request account deletion, users may contact our support team through the official contact details provided on the Website.

Account deletion requests are generally processed within 7 to 15 working days.

Data Retention

We may retain user information for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with revised effective dates.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the official support channels available on the Website.